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SPAMMING
What
business person doesn't dream of the opportunity to reach millions of new
customers quickly, effortlessly, and almost without cost? That technology
now exists on the internet, in the form of mass electronic mailings. We all
know that email is the principal method of electronic communication--in fact,
the number of emails last year well exceeded the number of letters sent. However,
where such mailings are commercial in nature and are sent out "cold"--to
people who have not requested them--they may well violate the law. Accordingly,
the rules applicable to this wonderful tool should be fully understood and
considered before use.This practice, commonly known as "spamming"
or "UCE's"-unsolicited commercial emails--,@ is generally defined
as the electronic transmission of unsolicited advertising materials to a party
with whom the sender has no business or personal relationship, where the materials
are not sent at the request of, or with the express consent of, the recipient.
"Spam" is often characterized as "electronic junk mail."
In reality, however, it is worse-or better, depending on your position--than
ordinary junk mail. Since UCE's carry no postage, a "spammer" can
literally send millions of transmissions daily virtually without cost (other
than the price of a readily available, and inexpensive mailing list). Several
states (including California, Colorado, Virginia, Washington and Nevada, among
others) have passed aggressive new laws to control the practice of spamming.
The federal government is currently considering several tough new bills, and
is expected to pass legislation in the near future. Several ISP's, aided by
various consumer and lobbying groups, have adopted anti-spamming rules and
regulations, which they attempt to impose on their subscribers and third parties,
with penalties ranging from expulsion to blacklisting. Culling together the
present patchwork of overlapping, and sometime conflicting laws, guidelines
and policies, we present the following suggestions on your use of commercial
email. NOTE: The following suggestions are necessarily general in nature.
Their applicability to your particular situation will largely depend on your
target audience, the geographic location of that audience, the nature of the
transmissions sent the number of emails sent, and a myriad of other factors
which should be carefully considered.
1.
In sending UCE's you should not (i) use a domain name which belongs to a third
party, without that party=s permission, or which is unregistered or fictitious,
or (ii) take any other action which otherwise misrepresents or disguises the
message=s point of origin or the transmission path of the UCE. Additionally,
where possible, you should attempt to ascertain the spamming rules of the
ISP's to whom your recipients subscribe, so as to avoid knowingly violating
such rules. There are groups that will seek to blacklist known spammers. You
do not wish to be designated a target of such groups.
2.
The subject line of the UCE should not contain false or misleading information.
Where you are doing business in California and the UCE is directed to a California
resident and is sent through a California ISP, California law requires that
the first four characters of the subject line must be AADV:@. If the UCE relates
to adult content, the first eight characters of the subject line must be ADV:ADLT@.
Failure to comply with the foregoing law is a crime in California. http://www.jmls.edu/cyber/statutes/email/ca1676-2.html
3. The first text in the body of the UCE should be the same size type as the
majority of the text of the message, should contain the URL of the transmitting
web site, and should include a toll-free telephone number or a valid email
address which the recipient may use to reach you. The UCE should contain a
statement informing the recipient that he or she may use the toll free number
or email address contained in the UCE to instruct you to send no further UCE=s
to email addresses specified by the recipient. Upon receipt of such notice,
you should immediately remove the recipient and all specified email addresses
from all of your UCE mailing lists. While email can be a wonderful marketing
device, like any other form of advertising, it must comply with all applicable
rules. We would welcome the opportunity to discuss your particular business'
application of this technology, to ensure compliance.
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